UX/UI consultancy services
Digital Experience (DX) maturity assessment
User research
Customer experience strategy
Customer Intelligence (CI) strategy
Customer journey maps and user personas
Accessibility audit
User experience audit
UX consulting
Outputs from UX/UI consultancy services
- DX maturity assessment report. Get a report identifying gaps across six key DX areas: reachability, service convenience, purchase ease, personalisation, simplicity, and channel flexibility;
- Qualitative and quantitative data. In-depth user research allows you to understand your target audience’s needs, behaviours, and motivations;
- User persona development. Based on real user data, a developed persona lets you understand your target audience’s goals, motivations, and pain points. Our accessibility consultants ensure these insights align with accessibility guidelines (WCAG);
- Customer journey map. A created map visually illustrates user progression toward desired actions from the customer’s perspective, simplifying a complex story.
Why you should consider UX/UI consultancy services
- Have a clear view and holistic evaluation of your current Digital Experience (DX) maturity from a skilled user experience consultant;
- Get our web accessibility consultant carry out a website usability audit and provide you a clear introduction of your target audience to be sure how your digital solution can solve their problems and meet their needs;
- Easily strategise how to reach a seamless user experience, regardless of channel or device;
- Save resources from developing costs by avoiding costly fixes later to increase ROI with a robust omnichannel customer experience.
Trust us to create the best UX for your customers
- B2B and B2C experience. Leverage our unique expertise in designing both complex B2B solutions and consumer applications that fully comply with digital accessibility standards;
- Domain knowledge. Our experts have an in-depth understanding of specific needs in different business domains, whether it is telecoms, retail, banking, financial services or others;
- Omnichannel experience. We have a proven know-how of creating omnichannel solutions for retail, financial, insurance, and other types of business;
- eCommerce excellence. Our experts have worked in creating scalable and efficient eCommerce platforms, so we utilise this experience to perform website UX audit and provide the best UX design and development services;
- One technology partner = multiple services. We offer quality-driven solutions spanning accessibility consulting services, infrastructure, support, and maintenance.
Case studies
What our clients say
Nerijus Zinevičius
Head of e-channels development at Lietuvos Draudimas
We are pleased with the newly developed mobile app by the Baltic Amadeus team. Requesting compensation for healthcare expenses is beyond effortless now. This all enhanced the way we interact with customers.
Žilvinas Gadliauskas
WEB Development Manager at Bitė
Having a successful track record of collaboration with Baltic Amadeus on IT projects was the major reason why we chose them as our technology partner for developing Bitė Group’s mobile app. And once again, along with an attentive approach towards specific needs and top-level technical competencies, our expectations were exceeded.
Rita Čižikienė
CTO at Euroapotheca
We’re pleased to have Baltic Amadeus as our trusted technology partner, always eager to provide comprehensive support and expertise when delivering top-notch IT solutions. And the Eurovaistine.lt eCommerce platform was no exception, wherefore the final project’s result exceeded our expectations.
George Bol
CEO at Börsdata
Our project required a specific stack of Azure know-how and a committed attitude to finding a tailored solution for our needs. Baltic Amadeus delivered and handled it very well. Thank you for a smooth collaboration.
Let’s work together
Want to discuss potential opportunities?
Send us message and we will get back to you.
Alternatively, you may want to book a call back at a convenient time.
Adomas Gudaitis
UX Guild Lead
a.gudaitis@ba.lt
Laura Adomavičiūtė
Head of Sales Operations
l.adomaviciute@ba.lt
